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Is your iPhone stuck on the Apple logo and won't turn on? This frustrating issue is often called the iPhone Frozen on Apple Logo or "White Screen of Death." It usually happens during an iOS update, data transfer, or due to low storage. Don't worry, your data is likely safe. In this guide, we will show you how to fix a frozen iPhone without losing your valuable data.
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Why Does an iPhone Get Stuck on the Apple Logo?
When you turn on your iPhone, it checks its hardware and software startup files. If the system detects a corrupted file or a software bug during this boot loop, the startup process stops completely. This leaves your screen permanently frozen on the Apple logo.
How to Fix iPhone Stuck on Apple Logo
Step 1: Force Restart Your iPhone
A force restart cuts the power and forces the iOS software to reboot cleanly. This is the easiest fix and will not delete any data.
- iPhone 8 or later (including iPhone 11, 12, 13, 14, 15, 16): Press and quickly release Volume Up. Press and quickly release Volume Down. Press and hold the Side button until the Apple logo appears.
- iPhone 7 / 7 Plus: Press and hold both the Volume Down and Sleep/Wake buttons at the same time.
- iPhone 6s or earlier: Press and hold both the Home and Sleep/Wake buttons together.
Step 2: Connect to iTunes or Finder in Recovery Mode
If a simple restart fails, you need to put your iPhone into Recovery Mode. This allows your computer to repair the iOS system files.
- Connect your iPhone to a computer (Mac or Windows PC).
- Open Finder (on Mac) or iTunes (on Windows).
- Perform the Force Restart steps above, but keep holding the buttons even after you see the Apple logo. Release only when you see the "Connect to Computer" screen.
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Step 3: Choose the "Update" Option (Crucial for Data)
When your computer detects the iPhone in Recovery Mode, a pop-up window will appear with two choices: Restore or Update.
Make sure to click UPDATE. Choosing Update will reinstall the iOS software without wiping your personal files, photos, or messages. (Do NOT click Restore unless you have a backup, as it deletes everything).
Step 4: Wait for the Download to Complete
Your computer will now download the latest iOS version for your device. If the download takes more than 15 minutes, your iPhone might exit Recovery Mode. Simply repeat Step 2 to put it back into Recovery Mode.
Conclusion
An iPhone stuck on the Apple logo is usually a software glitch that can be solved with a force restart or a recovery mode update. Always keep your iPhone updated to prevent future boot loops.
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